Getting in touch with us

We want to make your experience with Adrian Rochford Appliance Repairs as smooth as possible, right from your first call. Knowing what information to have ready can help us help you quicker and more efficiently. We pride ourselves on our clear communication and commitment to excellent service.

Frequently asked questions

Here you'll find answers to common questions about calling us for an appliance repair. Our aim is to provide clear, concise information so you know exactly what to expect and what details will help us best assist you.

What information should customers have ready when they ring us up?
To help us help you quicker, please have the brand of the appliance, the type of appliance (e.g., washing machine, oven), a description of the problem, your area, and how old the appliance is.

What usually happens when a customer calls about an appliance repair?
When you call, we'll tell you what day we can get to you. We'll then send you a text the day before to confirm a specific time for our visit.

What are the most common questions customers ask or worries they have?
Customers often ask when we can get there and sometimes inquire about the potential cost of the repair.

Is there anything specific customers can do or say on the phone that would help us efficiently?
Providing all the details mentioned in the first question—the brand, appliance type, problem, your area, and appliance age—really helps us sort out your issue efficiently.

Ready to book a repair?

We're here to help with all your appliance repair needs. Have the necessary information at hand for a smooth and efficient service booking. We look forward to assisting you.